Regulatory Disclosures
Information we’re required to share with you under the Financial Advisory and Intermediary Services (FAIS) Act.
Template for review. Highlighted items are placeholders. Have this page checked by your compliance officer before publishing.
Last updated: [date]
About us
Qina Advisory (Pty) Ltd is an authorised financial services provider (FSP) regulated by the Financial Sector Conduct Authority (FSCA).
- Registration number: [company registration no.]
- FSP number: [FSP no.]
- Physical address: [address]
- Telephone: [phone] · Email: [email]
- Key individual(s): [name(s)]
Licensed product categories
We are authorised to give advice and render intermediary services for the following financial products:
- Short-term insurance: personal and commercial lines [confirm categories]
- Long-term insurance: categories A, B1, B2 and C [confirm]
- Retail pension benefits and pension fund benefits [confirm]
- Participatory interests in collective investment schemes [confirm]
- Health service benefits [confirm]
Product providers
We have intermediary agreements with a range of product providers. A full list is available on request. [State if any provider accounts for 30% or more of commission earned in the past 12 months, or if the FSP holds more than 10% shares in any provider.]
Remuneration
We may receive commission from product providers as regulated by the Long-term and Short-term Insurance Acts, and/or advice fees agreed with you in writing beforehand. All fees and commissions are disclosed to you before you accept any recommendation.
Conflicts of interest
We maintain a conflict of interest management policy in line with the FAIS General Code of Conduct. A copy is available on request.
Professional indemnity & fidelity cover
We hold professional indemnity and fidelity guarantee insurance. [insurer / confirm]
Compliance officer
[Compliance officer name, practice and contact details]
Complaints
If you’re unhappy with our service, please contact us first so we can put it right. Send your complaint in writing to [complaints email]. We will acknowledge it promptly and aim to resolve it within six weeks.
If you’re not satisfied with our response, you may refer the matter to the Office of the FAIS Ombud (www.faisombud.co.za) or the relevant ombud for the product concerned.